The Christmas Box

Overview

The Christmas Box was made to safeguard mistreated kids and build a caring and secure environment. They support these kids by collecting money and increasing awareness through their charity work. However, their website needs upgrading to inform the public effectively, thus boosting their fundraising and volunteer efforts. How can we enhance their website for improved user understanding and engagement with their mission to assist?

Goal

The goal of this project was to create a more user-friendly website and a new mobile app focused on meeting user needs. Our redesign aimed to clearly describe The Christmas Box Nonprofit Foundation, its mission, the story of its creation, and introduce the founders. Another key focus was addressing the previous website's lack of an easy way to sign up for volunteering or donating to the cause.

My Role

Designer, Researcher, Design System Manager

Research

We learned about the issues by talking to users, donors, and volunteers to improve the website. The research included analyzing the volunteer page, checking user experiences, creating stories and sequences, involving marketing and social media managers. I managed the project, set schedules, assigned tasks, and had regular meetings to grow the website and bring in more users.

Design